Returns and Exchanges
If you are not completely satisfied with your purchase, you may return the merchandise for a replacement or exchange within 30 days from receipt. A copy of your receipt must be included with the returned merchandise and a note indicating your request.

Merchandise for return or replacement should be sent to:

Customer Service
FDNY Fire Zone
34 W 51st Street
New York, NY 10020

Phone: 212-698-4527
Toll Free: 1-866-469-3369
Fax: 212-698-4522
E-mail: store@fdnyfirezone.org